Hi guys.
I also encountered a bad car-renting shop in Balestier Point.
I had wanted a van for my biz one day so i went to rent. Inside the
shopping mall got 2 rental shops. The one on the 2nd floor cant
rent out to ppl with license below 2 yrs and so I am not eligible.
The insurance thing is the cause.
So i went downstairs to the one at the first floor. I already sense
abit weird when i was abt to enter the shop as it as got no shop
name. But i needed the veh so urgently so i went in to try my luck.
The owner was a China man and he said he can rent to me. I know its
kinda funny cuz I was wondering how come his insurance allows him
to rent to me.
But since i can get to rent, i did not bother much. Paid up a
deposit of $50 and gota rent an old broken down van. Ok.nvm...since
can use can liao.
Didnt even get to read the rental doc properly and his mechanic jus
hurriedly ask me to sign and go. Cuz its raining and they are abt
to close shop. Wanted to ask to read the doc properly they kinda
hav bad attitude.
The bad thing happened on the day when i went back to return. I was
late by abt 45 mins due to a massive jam along PIE and also along
balestier rd. But luckily when i got back, the owner was still
there.
But he refused to take back the veh saying i was late and that he
has got no more parking space for it. What kinda crap. He is doing
rental and got no more parking lot for it? He did not even talk to
me nicely but in a hurried way and walk out of his shop. I had to
shout to him "hey..so how?" He jus refuse to take back his veh.
Only upon asking a few times and chasing him all the way, did he
tell me to return the next morning. I had to ask him how much is he
charging me for that before he say 1/2 of the full rental. I was
not happy cuz other car rentals only charge 1/5 of the full rental
upon late returning. I said I will complain to CASE and he shouted
back and say "Go complain!"
I was very angry with the way he is treating me. I tell myself
nvm..who ask me to be late. So I returned the nex day at abt 11.30
am.
Upon returning the keys on the table, he made me wait so long while
he sent his guy to check the veh. He entertained his other
customers and just treaed me like transparent. I decided to ask him
how long he wanted me to wait b4 he returned me some notes to
me.
Upon counting, it was not the right amt tat i should get back. He
looked at me and dare to ask me "why?" I asked him how come its so
little. Only then did he say that I am late again and is charging
me another one day.He did not even tell me the day b4 wat time to
return but jus said "return tomorrow morning".
. Whats this man? I had no way in arguing as the money is in his
control.
I felt very cheated in such a way. I had wanted to complain to CASE
but I had no black and white to support my claim. In the end I had
to take it as my bad luck.
