Just you guys know I sent an enquiry to Blizzard's Account
Administration Department on the advise of a GM to appeal for an
earlier paid charc transfer. Pls see quote below from Blizzard
which is so helpful that I dunno whether to laugh or cry 
Greetings,
We appreciate you taking the time to report this issue to us.
However,
the Account Administration Department is unable to investigate
and
take appropriate action on this issue. As a result, we have
forwarded
your email to our In-game Support staff who will resolve this
matter as
quickly as possible.
If you have any further questions or concerns, please feel free
to
contact us at [email protected] or via the in-game petition system
should
you require in-game assistance.
Again, thank you for your time and effort to help us keep World
of
Warcraft enjoyable and issue-free.
Sincerely,
Numanij
Account Administration
Blizzard Entertainment
http://www.blizzard.com/support/wowaa/
