Acid: We understand and appreciate your advice. Thank you.
However, the issue we're looking at here is much more severe. If
you are genuine in helping us and understand our situation, we hope
you'll be able to call the main admin team to respond as soon as
they possibly can. We are unable to reach them other than a form to
fill out on the Contact Us page.
Our account was hacked into by one of your moderators under the
nickname QX179R, and
modified with a defamatory remark under our staff's name and
personal account. We are aware of the identity of that moderator,
but will leave the investigations to the main Sgforums admin team.
Our user login and password were also modified without permission,
and we believe the forum here protects all users against
unauthorized access.
Can you help verify if this is correct?
This means that the rest of the people here could have had their
passwords, even yours, to other accounts, compromised and revealed
to the moderators here as well.
We hope this is NOT the case.
Our staff has contributed a few posts here previously sharing
upcoming events and so have some of your members here, without any
issues. Some of your readers have also responded positively and we
see you contributing actively to the threads here as well. One of
your senior members here, Bangzulzai, has also shared our events on
this page previously and we appreciate it very much. But if you
view those posts as advertisement, please by all means delete
them.
What we don't understand is why a certain moderator should abuse
our account without permission, pose as the identity of our staff
and pass a derogatory remark in his name?
We are still awaiting a reply from your admin team. And we trust
that they'll be able to deliver an outcome as to why our accounts
are vulnerable to unauthorized access and implement security
measures to stop a similar incident.
We don't intend to seek legal advice - at this stage - as we
have full confidence in the SGForums team to get to the bottom of
this matter.
