Ok I reply to the thrash liao....
Then the reply will be
Dear Mr Adrian Wee,
The stated bus driver had been taken to task base on our
discipline regulations. As a private entity, we are not suppose to
disclose our action taken upon our employees.
Therefore, we hereby need to adhere to our house rule, we
hope you understand and again, we sincerely apologise for any
inconvienences caused to you.
Please be assured that proper punishment had been taken and that
the particular driver had understood and felt remorseful over his
neglient while on duty.
Thank you.
Warnest regards
Venkasamy Barberros Marcelo
Head, Public and Customer Relation Officer