"Fortunately, the chunk of corrupted data were mostly
subscriber’s information and partial archives for 2008 (which is
still being worked on by our tech locally). Other than that, there
were no further damages and our site was restored successfully for
it to be operational."
what is said between the lines, all info on joseph ong deleted?
LOL
Corrupt database caused prolonged site
downtime
October 12th, 2010 | Author: Han Molina
Temasek Review went offline from Monday 2200 hours to Tuesday 2300
hours due to a corrupt database caused by a failed upgrading of
wordpress, which powers our site.
We had originally scheduled an upgrading of our wordpress
installation on Monday 2200 hours – expected to be completed within
an hour, but unfortunately it did not.
The upgrading failed due to compatibility issues with our
customized theme and certain plugins which were outdated. This
caused a serious security breach, allowing any registered users
full access to our administrative backend. Our tech had to shut the
site down immediately.
* We later learnt that the failed update had corrupted the
database. Since our servers were sync in real time, our mirror
server suffered the same fate.
As it was already past midnight, we were unable to a get hold of
the programmer who customized the theme used on our site to work
with support staff from our service provider to rectify the
problem.
Although our service provider had originally suggested restoring
the site from the previous day’s backup, but we decided against it
because hundreds of current posts would be lost. Instead, we
decided to salvage the corrupt database and try to restore it as
fully as possible (not an easy task to piece together a 3Gb
database puzzle with missing pieces, which had to be salvaged from
the daily backup).
Fortunately, the chunk of corrupted data were mostly subscriber’s
information and partial archives for 2008 (which is still being
worked on by our tech locally). Other than that, there were no
further damages and our site was restored successfully for it to be
operational.
Now that the main problem has been resolved, we would like to take
this opportunity to thank our host RTG (Asia) Network and
programmer Alan Goh for their professional assistance. Most
importantly, our readers for their patience and
understanding.
Molina Han
Updated: 0500 hours
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