Two shocks so early after the opening of the Genting Resorts
World Sentosa:
Shock #1 - visitor numbers to dip from Wednesday.
Shock #2 - two Mongolians arrested for using false passports to
enter the Casino.
Why will the two Mongolians use false passports to get into the
Casino ?
Did they use false passports to enter Singapore before arriving
at the Casino ?
Is this another security lapse at the ICQ at Changi Airport
?
SINGAPORE: Resorts World Sentosa expects visitor numbers to its
casino to dip significantly from Wednesday when the public holidays
end.
This, after an overwhelming response to its opening, during the
first three days of the Lunar New Year.
The casino has attracted some 41,000 people so far.
Police also made its first arrests when two foreign nationals,
believed to be Mongolians, tried to use a false passport to gain
entry.
Some 6,300 guests tried their luck at the casino during the last
day of the Lunar New Year public holidays.
The more popular games included baccarat, roulette, pontoon and
blackjack.
Although it was the end of the holiday period, some punters said
they will be back.
Teething problems also emerged during the first three days of
operations.
Long waits, overwhelmed facilities and confusion over dress code
were some of the complaints received.
Resorts World Sentosa said there have been initial problems, and
will take feedback from guests seriously.
Krist Boo, vice president, Communication, Resorts World Sentosa,
said: "We had to turn away some of the customers on the first day
because they came in slippers. So, the dress code for the casino as
with a lot of world—class casino, is no slippers, no singlets and
no shorts.
“So, we realised that some of the customers are not aware that
the signs have been posted outside the casino. Yesterday, we
started putting up more signage to inform the customers to come in
proper attire."
With many new dealers on the floor, gamblers also questioned
their competency.
Said one visitor to the casino: "It’s very slow, I don’t see a
lot of Singaporeans also. They are still at a learning stage and
they made a number of mistakes."
Ms Boo added: "Mainly our croupiers are new to the industry.
They started training as early as August last year so they have
been training for quite a while. But nothing beats the real thing.
So, when the casino opens, many are learning on the job."
Resorts World Sentosa said it would take some time for the
croupiers to gain experience and they are working hard to put
things right. — CNA/vm