fff
Dangerous SOP
of Mr Tan
Mr Tan is doing a good job by giving his expertise advices to
the public.
But this Q and A seem make me to appeal to him to adopt a
more
serious and more professional way to handle enquiry.
There are too many people trust him nowadays.
The answers show his professionalism.
But the way he do things is more important to show his
characters.
He answers a question regarding a travel insurance.
pl read below.
I think he can do much better by
reading the terms and conditions
of the subject travel insurance
before he answers the question.
His reply shows his good heart but
not his professsionalism.
In Laws of Contract,there is not such things like
"quite reasonable and is
connected ".
U have to read the contract then u know if the brother in law of
the
writer is considered as family memeber.
Not every travel insurance policy is the same.
For example,INCOME covers brother in law:
9. TRIP CANCELLATION/CURTAILMENT EXPENSES INCLUDING
HIJACKING
We will reimburse the non-refundable portion of all travel costs
prepaid in advance including the travel
agent's cancellation fee should the journey for which this
Insurance has been effected be cancelled or
curtailed because of any of the following reasons:
(a) Your death or death of your
family members or travelling companion.
DEFINITIONS
For the purpose of this Policy, the following definitions
apply:
We/Our/Us means NTUC Income Insurance Co-operative Limited.
You/Yours means the Insured Person(s) referred to in the
Certificate.
Family members means your spouse,
children, parents, brothers, sisters, grandparents and parents-in
law.
http://www.income.com.sg/insurance/travel/coverage.asp
Priviledges & Conditions
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can u see the differences?I have provided some basic
proofs!!
Mr Tan has not!!
There is no guess work please.
@@@@@@@@@@@@
REPLY
In my frank opinion, the insurance company should pay your claim,
which is quite reasonable and is connected to a covered event. I am
sad that they have rejected the claim, which is not fair to the
policyholder.
You can file a complaint with Fidrec, www.fidrec.com.sg
Posted by Tan Kin Lian
at 10:18 AM 3 comments Links to this post
Dear
Mr. Tan,
mm