The biggest problem today is concentration of power on a few
leaders within the cabinet.
All major government policies and decisions should be
de-centralised as shown by process management one model of which is
given below:-
HOW TO DECENTRALISE POLICIES AND DECISIONS TO BE PERFORMED BY ALL
MINISTRIES THROUGH CALL-CENTRE HANDS-ON PROCESS MANAGEMENT?
First draw up all policies and decisions that need to be
implemented.
Next, subdivide them into 4 macro implementation steps and set
detailed functional sub-task processes controlled by a Process
file-list, viz:-
(1) Level 1 - Process File List
(2) Level 2 - Administrative Forms
(3) Level 3 - WORK FORMS (Hands-on operations)
Arrange all these macro- and micro- tasks in forms (administration)
and work forms (operations) and process them as in simple
task-lines and work towards closing these task-line as shown in the
following entries, viz:-
(1) Serial No.
(2) Date
(3) Code [Dept] I,Q,C,and A,E,F,G,H,N,M,S,V,R
(4) Input task-line - documentation no.
(5) Output or Closing task-line. - documentation no.
Adapt existing forms and work forms and set them up in Process
Filelist.
OVERSEEING WORK PROCESSES FROM OSP PROCESS FILE LIST
All ministries and departments will no longer be giving excuses for
any non-performance as all policies and decisions are tracked by
form and work form processes ontrolled by the call centre Process
File List entries:-
(1) Idea step: 1X/YY/file no./SV no./document no.
(2) Enquiry step: 2X/YY/file no./SV no./document no.
(3) Contract step: 3X/YY/file no./SV no./document no.
(4) Administration step: 4X/YY/file no./document no.
(5) Administration step:4X/YY/file no./dept report
(6) Administration step: 4X/YY/file no./work form no.
The scholars and highly educated elites should be answerable to
results and performance as shown in documentations instead of
pushing away non-performance to the people.
Through the above-stated process management they will then be more
conscientious and follow up on all ideas and decisions step by step
until they achieve results.
All detailed or operation activities in any business are basically
contracts for which an enterprise needs to perform like project or
contract administration.
Every Friday, each ministry and functional department (see below)
will have processed its policies and decisions through tasks and
sub-tasks with quantified feedbacks on task variances via
cal-centre in standard 4-part TASK-LINE in ten departments:-
1.(General) 2.(Human Resource) 3.(Revenue) 4.(Accounts)
5.(Marketing) 6.(Services-outsourced activities) 7.(Facility)
8.(Enforcement) 9. (Production) 10.(Compliance).
CORE ACTIVITIES AND PARAMETERS
All investments of taxpayers' monies incomes and expenditures can
be tracked and processed with quantified feedbacks e.g. 1(not
attained), 2 (attained) 3 (excellent).
What citizens want is accountability and transparency in all the
spending of monies so all the Quotations, Budget Control and
decision implementation could now be decentralised and followed
through in well established Forms and Work Form to integrate the
whole organization and regional offices.
If the process management is implemented there will be less danger
of unnecessary concentration of power and unnecessary nitty gritty
on a few leaders who do not even have the time practically speaking
to oversee them.