bought a zen-v lately too...
the mp3 player hang on my 3rd day, guess i'm more sway that the
threadstarter huh?
had not dropped on floor yet, and is too sian to bring it to their
cust svc oso. called and their atitude is like i spoilt the mp3
player myself 
damn, this is my last time getting a creative mp3, so much for
singapore product/company 