They should open more counters esp. during sch. holidays.
I was there recently & only 3 counters opened at 1 side.
The queue on S'pore side was very long compared to M'sia
checkpt.
I guess the govt don't want to make it easier for us cos most of us
will shop in M'sia. Food, cigarettes, petrol & shopping
definately cheaper than here.
Also they have new shopping havens like Megamall where they got
everything we have like Esprit, Adidas, Roxy, U2, Metro, Carrefour
but cheaper!