Practise accountable and transparent work processes if Temasek
wants to avoid more investment officers' insider trading in future
as given below:-
Today, actually in the advent of computer and technologies, many
tasks can be performed in objectively planned processes defined in
quality-time-cost relationships with self-regulated efficiency,
productivity, accountability and transparency.
Traditional tasks are already managed accountably and transparently
as in on-line banking, real-time accounting, e-trading,
travel-ticketing, CAD-CAM designing, tradenets, e-logistics,
stock-trading, telecommunications etc.
DOABLE WORK PROCESSES
Hence, administrative tasks can be performed in processes, namely:
(1) Study of Ideas, (2) Enquiry, (3) Securing Contracts and (4)
Contract Administration (Operations) to facilitate process
performance.
Operational tasks in step 4 can be divided in core activities in
ten departments, namely: 1.(General) 2.(Human Resource) 3.(Revenue)
4.(Accounts) 5.(Marketing) 6.(Services-all outsourced activities)
7.(Facility) 8.(Enforcement) 9. (Production) 10.(Compliance) for
efficient time-scheduled accountable management under respective
one-page department reports as follows:-
1. Identify 3-4 Core Activities in department.
2. Define each core activity in 2-3 quality-time-cost
parameters.
3. Perform tasks to attain parameters.
Such core activity - parameter processes will generate performance
feedbacks of 1, 2 or 3 (or percentages) representing
non-attainment, attainment and excellent attainment of
parameters.
It is possible to prevent and discover any problems given such
process feedbacks of variances or "1s" at close weekly (say Friday
1630 hour) through a two-way interactive communication
task-line.
SEQUENTIAL WORK FORMS
Hence, all departmental tasks will be able to coordinate (1)
manpower, (2) programs, (3) equipment and (4) schedules in
self-regulated task relationship with mass participation and
practical knowledge application.
Government can ensure that all (1) investment strategies, (2)
industries and (3) schedules are well laid out supported by
detailed result-oriented work processes.
Leadership ultimately is the ability to empower all to translate
all goals into attainable tasks while attaining accountability and
transparency without too much regulations, handbooks, SOPs,
bureaucracy and controls that only stifle growths, creativity and
entrepreneurship.
TOTAL MANAGEMENT COORDINATION AND KNOWLEDGE-BASED
MANAGEMENT
Under objectively planned logical work processes, anything abnormal
could be detected easily due to variances being self-generated by
objectively planned: (1) administrative forms, - head office (2)
department reports - operations (3) work forms (detailed
quality-time-cost) with equity, accountability and transparency to
produce results and good governance.
