Today is not a working day for me.
But yesterday late afternoon this lawyer called me and said he
wanted a document urgently for his client. The document is kept
with us for safe custody. I have met this lawyer before and thought
he was just a normal guy doing his job. So I say I can try help
him, as a favour, as we have met.
Then he started taking it that I am the one responsible and kept
rushing me. But I did not get clearance yet so I email to another
department to confirm that the document can be released.
It was 3 plus pm on a Friday and we do not work the next day, a
Saturday. By right it will be settled on Monday, the next working
day.
Today, a Saturday, I went back to my office alone at 9 plus am and
checked my email. True enough, I received a reply from the other
department confirmed thru email that the document can be released.
I then called this lawyer immediately and asked him to come down
with his client and he said he will come at 11 am. I told him to
come on time and to witness the document to be handed over to his
client.
The client came first at 10:40 am but I needed the lawyer to be
present. The lawyer came at 10:57 am and I retreived the document
from the safe, processed the paperwork to hand over the
document.
When I attended to them at 11:15 am, the lawyer shouted at me. He
asked me why I made him wait for 45 minutes. I told him he only
waited for 15 minutes and he said why so long? Then he threaten to
call my highest boss demanding to know why he called at 3 plus pm
yesterday but take almost 24 hours to collect a document.
I told him no-one is working today and I am doing him a personal
favour by coming in to settle this matter for him.
He ased him why am I not present when instructions were given to
release the document. I said this is not under my care and I have
no idea when the instruction was passed. I am just doing him a
favour becoz I know how to retreive and return this document.
This arguement was for a few minutes and the client was puzzled why
a 1 minute hand-over process became any arguement for a few
minutes.
I was really angry!! Why he is shouting at me when I am doing him a
favour on my off day for someone else??
Then this this lawyer say "I don't want to argue with you. Lets get
this over with!" Huh?? Who wanst to argue??
I handed over the document to the client and he gladly accepted the
document, explaining to me that he needs to leave for overseas so
he needs the document urgently. I said no prob, thats why I am here
to help.
I am really disturbed by this incident the whole day! I went an
extra mile to help and I got blamed! 