Everybody play both roles in their daily lives, the customer and
the saleperson.
As a sale person, be it if you are upfront or back table sales,
your jobs is to please the customers or so call delight the
customers, then you get feedback, shout at, scream at , or
complained at, part and parcel of everyone everyday lives, at the
end of the day, you just want to earn a living, cannot tarhan also
hv to tarhan.
As customer, you take on a different hat, you feel that after
all the stress and hardwork in pleasing your customers, now you are
being serve, you expect to be serve properly and nicely, more so is
that you are spending your hard earn labour money, so your
expectation of the sale person who serve you to be good and meet
your needs, if not, you too will scream, shout, complain and do the
same as your customer did to you.
This is how our customer and sale relation works.