When u sign up for the course, did u look at the course
brocheure or something like that? Either that, or in the course
booklet u receive before u start classes there will be a section on
refund policies. It wouldn't matter if you have attended any lesson
yet when the course start, as long as it has started and u decide
to withdraw from the course, u would receive less than the full
amount u pay as refund. But i sympathise with u because they inform
u of the timetable so late. This will answer ur 1st question as to
why u are not getting FULL refund.
As for the 2nd question, I think it depends on individual schools.
their refund policy may be 2 months, and hence they tell u it takes
2 months. As to whether u can complain to Case, I am not sure,
although I suggest u wait until u receive ur refund liao then see
how. If u do not get the amount they told u u will be receiving,
then u should complain. In the meantime, I doubt they can do
anything, since the school set the refund policy, and when u sign
up for the course, they can say that u agree 2 abide by the
school's policies, regardless of whether u know about their
policies or not. They can claim that its all stated clearly in the
course outline, and if it is true and u do not read it, then it is
ur fault.
Btw, I KPO a bit, can tell which Private school course u sign up
for?
