Actually, it depends. I will look into the suggestion/request
made and review the related data (e.g. bus loading) to see if it is
really the case.
If it is really the case, I will accept it and work on it.
Otherwise, I will reject him in a kind manner. I would explain
to him why his suggestions are not feasible.
If this person keeps making the same suggestion/request even
after I reject it, it is considered harassment/nuisance.
If this is at personal level, I can apply for protection from
that person, as he is harassing me.
If this is at organisation level, I can ban him from commenting
and block his emails from coming in.
Simple.
If you are a newbie planner, that's a decent answer.
Let's try something harder. Assume that every post the 179A
lobbyist writes on Facebook is each separate email sent to LTA
or/and SBS Transit.
Ignore whatever allegations he thinks is happening behind the
scenes, and assume that every fact about bus arrival is factually
correct (i.e. when he said the bus did not arrive for 25 mins, it
did in fact not arrive for 25 mins).
If you are the bus planner, what would be do with 179, 179A,
170, 170A, 151, 241, 241A, 255?
Now, let's throw in a fictional scenario to increase the
difficulty further: a fellow lobbyist in Pioneer is irate at 179/A
having too many buses, thinking it came at an expense of his own
service (e.g. 181/241/242).
How do you appease the two lobbyists?