It is called the Life something (improvement?) Programme, he
puts you in a room along with many others and first of all
hypnotizes you by telling you to imagine you are in some place, and
slowly tells you different things to affect your senses (imagine
sun shining on your face, imagine you all alone etc)
then he will get you to open your eyes and start playing some games
like moving from pt A to pt B, but using a different way to cross
each time. In the end, you get people crawling and cartwheeling
across, all using different methods. The moral of the story is that
nothing is impossible, you can use any kind of way to achieve your
means (you don't need to study hard to get a good career, MLM also
can, cheat people also can earn money that sort of thing) - the
managers keep saying, "black or white cats doesn't matter, as long
as the cat can catch mice can liao"
after some games (team building kind) he got us all standing up and
shouting 'i want to succeed' or something like that (actually it is
a long list of self affirmation statements on a piece of paper
which everyone got), and the managers will egg us on by screaming
at the top of their lungs. after each bout of shouting and
screaming, james phang will announce '70 points!' whereupon we will
continue shouting. The scene was one of that of mass hysteria, and
you will see a lot of people crying and some losing their voices.
JP will then shout 'Not enough! 75 points!' and we will end up
shouting repeatedly till finally we hit 100 points. By then (40
minutes of repeated screaming and crying) everyone is in tears, in
a daze and ready to fight for NTI with our lives. He wrapped up the
session by sharing his life story (heart wrenching but then i
realised he shed no tears though his voice was breaking - and he is
very good at this) and getting everyone to come up stage and talk
about their parents and how much they owe them and why we need to
succeed.
When you come out from that room finally after half a day, you are
in tears, with a broken throat, and a totally different
person...like those in Resident Evil 
