in record; apology has been given, delivery fees waived, food
has been delivered, staff has been reprimanded (if they are so
"garang"), what can an email do?
the most leave a record but would they fire the staff who made
that error? nope... they would just feedback to the manager of that
outlet, make an enquiry and once they are satisfied with "answers",
case close...
human do err and if you can't get over a basic, small error of
forgetfullness or negligent which DOES NOT at the end caused any
major harm except a hungry tummy and a disgruntled customer... see
a doctor for some anti-depressive pills
