Paying is one thing. The extremely unprofessional way they
handled the incidents is another thing.
And the track record was, 1st accident, the other driver
(container truck driver) didn't make a report, and disappeared.
This driver changed lane, and the rear wheel of the truck smashed
into the car. Case was closed suddenly before any decision was sent
out. And the truck driver's insurance company actually contacted my
friend directly without going through AIG, no idea why. They even
had a professional write out what happened and everything, whereas
my friend has to settle everything; AIG did not appear to have done
anything at all.
The 2nd accident, a letter was sent that the other party had 80%
fault (he shot out from minor lane suddenly without checking). Just
that this 2nd incident, the other party's insurance is also AIG.
Case was closed before a satisfactory conclusion was reached.
Like that also dont appear to be your totally friend's
fault both times. It's really quite unfair to terminate halfway
also, at most during insurance renewal that time, dont renew then
terminate. But halfway termination is really quite
unprofessional.
Singapore not only got ntuc and aig, got a lot of other
insurance companies, look around for the best price and best
coverage. Not say big insurance company = neccesarily better.