anyone whom saw you writing lidat wil get angry.
There was once when i order delivery of pancakes, but it has no
maple sauce. So i wrote nicely to mcdonald telling them how
disappointed i am as without maple sauce, my meal is ruined and
plain pancakes are horrid
and you know what, they called me up within a week, and apologised
and offered me a free meal, rather than send me an email back with
those usual we will investigate the matter
they give customers the benefit of the doubt
you should really improve your writing. Take the anger out