Anybody ever went to The Chicken
Rice Shop at Vivocity?
I went there for dinner with my mum and sis.
We looked thru their menu and decided to order the set B for 2 pax,
which includes 2 plates of rice, one dish of honey chicken, one
dish of choice of chicken (we chose roasted chicken), 2 bowls of
soup, 2 small cups of drinks, one dish of pai tee and a dish of
bean sprouts. And we ordered an extra plate of rice, and a side
dish of tao hu. When we asked whether we can change the soft drinks
to soya bean drink, we were told that we have to top up $1. So we
decided to make do with the soft drink. Even more expensive than
KFC hor.
The rice and the chicken came first. But we did not start eating,
coz we were waiting for the other dishes to be served. The portion
was very small. Chicken very little, rice very little. One waitress
came to our table and seemed puzzled. Then suddenly one very fat
woman in black (im not discriminating fat woman, coz im also fat)
came over and checked her order form, and took away the two plates
of chicken on our table. Then I looked at her, and asked "what's
wrong?" She IGNORED me and gave the two plates to another table.
Then she asked the waitress to replace another two plates, and the
portion was even smaller! I understand that they could have made a
mistake with the orders, but she din even have the courtesy to say
SORRY! She abruptly took 2 plates of chicken over to the other
table and ignored me when I asked her what's wrong. Luckily we have
not started eating lor. If we started eating, would she still do
the same? And what if the customers at the other table found out?
Would they still accept the 2 plates of chicken?
I was very angry already, I stared at her, and my mum was puzzled,
she asked her whether our order was correct. She said yes. Then my
sis also not happy already, she asked her 'correct hor? we ordered
1 extra plate of rice and 1 tao hu." She said "yes yes." My sis
asked again "So CAN WE EAT NOW?" She said "YES YES YES." And still
no apology. When she walked away, I said loudly "this kind of
service still got service charge?"
We were about to finish our food already and the tao hu was still
not served, while other tables which ordered later then us got
theirs. One staff said she go in the kitchen and check when we
asked her. Then the tao hu came. The waitress did not even bother
to shift the dishes on the table for us, and she Left the plate of
tao hu ON TOP of the other dishes. Where got ple like that serve
food wan? Put the dish on top of other dishes when we have not even
finished eating? And it's not that there was no space left on our
table.
We start eating the tao hu then realize it's with oyster sauce de,
but actually we ordered one that is without oyster sauce. One
steamed tao hu with oyster sauce cost $5 ok. Lagi expensive.
I totally did not enjoy the food at all. Really not worth it. If
the service was good, then I wun make noise. But hell, the food was
so so and the service sucks! Although they are selling chicken
rice, but hey, since they want to open a restaurant and charge
customers for their service, then make sure they provide good
service! Oh ya, they only accept CASH. No cards. Our bill was
$22.80 and I thought we might as well go next door to eat kolo mee.
I was looking for feedback form, but they dun have it at their
cashier.
People who are thinking of going there to eat, I advise you not to,
unless you dun mind paying for a dinner that wun make u full but
make u walk out of the restaurant feeling angry
instead.
