After attempting to take 950 from Malaysia back to SG and
failing to do so, ending up on 170 instead, I can only say that 950
is one seriously f*cked up service that is never there when you
need it.
Really what is the point of 950 when 160, 170 do a better job at
clearing the crowd and then I can always take 911, 178 etc if I
want to go to WRI?
The same story for NR6 and SBST 6N, after experiencing so much
crappy service from the former that got even WORSE, I figured this
was another hopeless service and I'll be happier taking cab if
there's people splitting the cost, or taking 6N on festive
seasons.
How many complaints have there been on nightriders going wrong
way?
Go figure.
Desmond Kwek was right in saying the entire management of SMRT
either was non-existent or just f*cked up. And the attitude goes
all the way down to the SLs.
I took 854 a couple of weeks ago at night and despite people
flagging for the bus at least 3 stops, the BC never bothered even
to slow down and stop!
Seriously wtf is wrong with this company?
I second to that.
I took 950 last year on the Saturday before Christmas. I was
queuing up at Woodlands Checkpoint waiting for the bus to bring me
to the Malaysian Customs. As it was very crowded, I only managed to
get on the 3rd bus.
From my berth, I can really see the difference in SBS Transit
and SMRT in terms of their service standard. For 950, the wait can
go up to 20 mins in between buses. There is just 1 SMRT staff
manning the berth and his or her duty is to just take down the
plate numbers of the buses that just pass by.
In contrast, SBS Transit is much more organised. They drive the
bus into the berth and align the exit door to it. The Bus Captain
then opens both the front and exit doors for passengers to board,
unlike SMRT, where the Service Leader aligns the entrance door to
the berth and there is only 1 door for passengers to board from.
There are 3 SBS Transit staff stationed at the berth. 1 will take
down the plate number of the buses that pass by, 1 will stand by
the entrance door and the last one by the exit door. When the bus
is packed to the brim, the two staff at the doors will hit the body
of the bus, signalling to the bus driver to close the door and to
move off. The whole boarding process took less than a minute.
SMRT's took 3 mins or so, with the Service Leader shouting for
passengers to move to the rear very rudely.
Seriously SMRT, wake up your idea!