Dear all,
Just a very gentle reminder to those who is taking the Singapore's
public transport to work, my experience with them wasn't all that
pleasant and I would like to share it around.
When I alighted a crowded bus 72 this morning everything was fine
until the alighting part. I cautiously waited until the bus door
opened and the ENTRY/EXIT wording before tapping my card. And so I
waited, the door was about to open and the ez-link machine is
displaying ENTRY/EXIT, the man in front of me was impatient and
tapped before the door opened and was fine. The door already opened
so ,I went on ahead to tap after him but again I was shocked to see
this NEW RIDE coming out. So I talked to the driver about it and he
was rude, claimed that it was my fault that I did not waited till
the bus door opened. But I did, he kept on trying to held me
responsible for the problem and due to a lack of time I just went
rushing off to work, going to complain him later. Paid $4.24 coming
to work when my normal fare is only $1.80, overcharged by 235% of
my normal fare.
Before you say i niao or what, im actually a clerk. One month $420
and camp got no cookhouse, recently got promoted so pay about $500.
But the cold Singapore elitist system will rip me off heartlessly,
one of which is this. Ok, a little poor now but still managing,
thanks SBS for contributing a little bit to that problem. Because
the catch is, you have to wait 1 month and a few more days before
you can get your refund.
Another important point is, out of these 2 times I got double
charged, one is on the latest ez-link machine and one is on the old
ez-link machine.....upgraded but still continue to charge people
like that?
It is highly illogical by the way, to wait until the front door is
fully opened and possibly even longer if the operator forgot to
switch the mode, if the BUS is already THAT crowded and people
flooding to board the BUS. They are talking about bringing our
population to 6.9m and the last thing I want to see is many people
paying twice or more of their transport fare travelling to
work.
Kenna this the second time already....
First time was in january but I wasn't aware of this and the
operator let me know, it took pretty long like 30-45 minute to go
through the claim process. As after 5pm they say I can only go to
outram park MRT, so travelled there 5-10 min, queued and walked for
the operator to process my case that's like 15-20 minutes. I was
told to keep the receipt and wait for the collection date to claim
my refund, which is after 1 months later from feb to apr.