Got take a look at their management system...
Bus feedback never get a single reply from SMRT...
SMRT train door buzzer still have ppl press it even before ppl
begin boarding/ alighting, alrdy complain countless times..
SMRT is better because they satisfy your heavy acceleration
nonsense. Dun next time cry all the engine worn off no more
chionging... Buses all lambat.
yesterday sin min got complain as well. someone wrote in to
complain about certain service (i think sv67)... the corp comm
officer relpy in newspaper and ask that person to call her... that
person call and waited long time but no answer and in the end left
a message for her to return, but more than one week pass, the corp
comms ppl never even return call... so he wrote in to complain
again..