Ppl complain abt KUB, so buy other buses lor... Somemore ppl say
Citaro until so good w/o realising how narrow the aisle are for
peak hour ops.
Cannot blame because Singaporeans are pretty good in complaining
but forget to realise things has constrains i.e. engine mounting
and so on.
The bus is still 12m long, ppl complain seat - seat gap too
small, ok lor, increase gap reduce seats lor.. Unless bus becomes
13m long.
Complain front hard to board because of engine, ok move to rear
lor. Now complain why no rear exit door...
Complain Complain Complain as if there's no price to pay for
complaining. 
and you are complaining about other people complaining
