You should lodge complaint to LTA on the service lapse. If
situation still remain unchanged, then its time to go and knock on
your MP's door during the Meet the peoples session. If still no
changes, then you decide whether they still deserve your vote the
next round of elections.
Raymond Lim acknowledges 17 is a problem, but there is nothing
changed.......until elections come. As what they always say, during
elections we become the masters and they become the slaves.