Have you heard before an ad on SBS buses? Don't abuse the bus
captain. SMRT may know this ad and may be the same as SBST.
Why do you think people in the right mind would go and abuse bus
captain?
It's only people who are not in the right mind who are likely to
go and abuse the bus captain.
On the other hand, how mentally sounded are the bus
drivers/captains? How mentally balanced are these bus
drivers/captains if they had to drive a bus all day on
the same route for long hours every single day?
Do you think bus drivers/captains are faultless and they do not
make mistakes and always dilligent to provide good customer service
to the passengers?
I can tell you that even in Japan who have prided themselves for
their unfailing customer orientated service, you don't really get
bus drivers who are always dilligent enough to provide good
customer service to all the passengers.
People in the public should take abuse seriously and not shrug
it off like a coward. It is these abusers of our society that I
WILL NEVER FORGIVE!!
