A friend yesterday told me that he had to wait for
1 hr for bus service 502 to reach his bus stop at B04 jurong east
avenue 1 . He said that 502 were scheduled to reach at interval of
19 to 26 mins as stated in the noticeboard . But yet on multiple
evening this week esp thursday and friday night he had to wait for
502 from 45 mins on thursday to 1 hr on friday . And from what he
observed , he said that between 20:35 to 21:35 he saw multiple 502
buses turning left to PIE at the junction before bus stop B04
jurong east ave 1skipping a total of 6 bus stop from bus stop B04
jurong east avenue1 to B06 at boon lay way . Resulting in a few of
the passengers including my friend , an elderly malay lady and 2
teenage girls having to wait very long for the bus service 502 at
bos stop B04 jurong east ave 1 . After waiting for 45 mins , the 2
teenage girls had to take a cab to their destination while my
friend and the elderly malay lady had to continue to wait for the
502 to come as they had to go to work using this bus service very
often not to mention the remaining passenger at the remaining 5 bus
stop down the road .
And finally when the bus 502 finally came at 21:35 my
friend question the bus driver what was the interval of the 502
coming out for service , the bus driver replied that the PIE was
severely jammed . Being very familiar with the 502 route , he
know that the 502 actual route never uses or even enter the PIE at
any part of its journey nevertheless he ask the driver why your bus
take so long to come ? The bus driver replied that " they "
ask him to come here to pick them up while other 502 driver just
travel " halfway " then they hit PIE . Then trying to make the
conversation short , he told the driver that he had waited at the
bus stop from 20:25 to 21:35 . This the driver said he don't know .
And my friend observed that when the driver reached one of
celementi bus stop , the bus driver will deliberately remove the
bus number plate from the front and back of the bus and whenmy
friend alighted from the bus , he noticed that even the side number
plate was also removed making it to be a out of service bus which
proves that what the bus driver earlier said about purposely sent
to fetch them were true . This happen both on thursday and friday
.
As a result of the delay of the bus , both the elderly
malay lady and my friend were terribly late for work .
Can anyone explain why this is happening ? Someone from
SBST care to answer this ? My friend was fuming mad yesterday when
he told me . He said that everyone are paying money for all bus
service trusting it to come at usual time to send them to their
destination , but this is way too much . Everyone knows that
supervisor don't really entertain the excuse of bus coming late as
a valid excuse for being late . How can bus driver skip bus stops
as and when they like to ? Or is it because they are following
instructions from someone " higher up " there whom feel that they
can just " modify " any bus route to suit their own pleasures ?
I really hope someone can take action to stop this
nonsence immediately and give all of the passenger who had to wait
1 hr for the bus service a good reason as to why this is happening
? Particularly the elderly malay lady whom had to wait at a bus
stop for 1 hr after that having to rush like hell to her work place
after alighting from the bus .
Such things does not happen on 502 only.
BTW, all bus services, if severely late, do reserve a right to
make it off service. (As an email by SBST said so, maybe they just
entertain me only)
So, must learn how to GTA these ****** drivers.