Our
Ref: BS-SG-1001-0041
Dear
junyang700,
We
refer to your email below and wish to inform you that we are
looking into the matter.
We
understand that the timings that you have mentioned are school
dismissal times, which will see an influx of passengers taking bus
service 184. As buses have limited capacity, we might not always be
able to pick up all students in one trip. We also wish to highlight
that the scheduled frequency for service 184 during the time
concerned is between 6 and 15 minutes.
Nevertheless, we thank you
for informing us of the change in your school timetable and will
forward your feedback to the relevant department for their review
and consideration.
We
thank you for writing to us.
Yours sincerely,
Vivian Cheong
Customer Relations
SMRT Corporation Ltd