Here are some tips from Transitlink: -
* Breakdown
of 2 entry card readers - Please pay by cash at ez-link rate,
rounded down to the nearest 10 cents. No ticket will be
issued.
* Bus
breakdown but the ez-link system is serviceable - The current
trip will be free if you follow the instructions to claim back the
initial amount deducted:
1.
Wait for
the bus driver to switch the readers to the Breakdown
mode.
2.
Tap and
hold your ez-link card on the reader that is closer to the bus
driver. Wait for 'Fare cancelled' message. This will credit back
the initial amount deducted.
Collect a
complimentary ticket from the bus driver. Ticket is valid for one
month from date of issue and can be used for another
trip.
* All
ez-link devices fail but the bus is serviceable - Commuters
may still board the bus by paying cash at ez-link rate, rounded
down to the nearest 10 cents. No ticket will be
issued.