Anyone have complaint about that cafe before?
I went this evening with my friend, thought of enjoying my meal at
the Cafe while she read up some books and do homework. I ordered my
Teriyaki Chicken Steak and Iced Latte and got a seat to sip my
Latte. Was told to wait for my Teriyaki Steak and it'll be served
shortly.
Waited for 20mins, but it never came. I've almost finished my Iced
Latte at that time. Went to the counter to enquire about it and was
told that the person forgot my order. It was never prepared. She
only start preparing it when I enquired. I told her that I got to
leave soon and she packed it as a take-away order. When I wanted to
cancel order, she offered a free pastry for me. As my friend don't
mind the pastry, I accepted the offer.
However, was pretty pissed by their service standard. Anyone faced
this before?