Incident on SBS 9670 H, service 165
The bus driver from China is inattentive. Didn't stop the
bus at bus stop or never open the exit door despite the bell was
pressed. Happen a few times along the route. When questioned by
passengers, his excuse is "Not my problem, bell too soft, didn't
hear" 
A passenger wanted to alight at a bus stop along Upper Thomson,
but he drove off without stopping despite the bell was pressed
several times
Well... such incident also happened on me once.
After hearing the news that SMRT was employing a few hundred
Chinese nationals to spruce up the bus frequencies, I was
relieved and at the same time worried. Relieved that we might not
need to wait for sun to set before the next bus arrives. Worried
that they might be reckless or inattentive. However, I chose
to ignore the latter, hoping that they would change our
conventional mindset about them once they arrive to
Singapore to undergo a strict yet extensive and holistic
training.
Boy.. I was so wrong about that ....
I was at the bus-stop opp Jurong East regional library when I
saw Service 178, driven by a Chinese national, approaching. Curious
to see how the Chinese driver conducts himself, I boarded the bus
(as the bus also goes to my destination) and realized that the
bus-driver was talking non-stop to his friend sitting right behind
him, in an undeniable 'China' accent. As a result,
although I pressed the bell early enough for him to stop the bus in
time, he continued his bus journey and stopped only when he saw
some people flagging for the bus.
I was flabbergasted and considering that it's my
first
time boarding a bus driven by a Chinese national,
that's certainly not a good impression he has left on me.
Luckily, although he stopped 2 bus-stops ahead of my original
alighting stop, the distance wasn't too far and I managed to walk
back. It's a pity that I didn't take note of the bus number plate
'cos at that moment, I was overwhelmed with shock. Such an
incident has never happened on me before and my first encounter
with a Chinese driver turns out to be a nightmare already.....
I guess all passengers, including myself, who had their
alighting stops skipped, would raise doubts about
their effectiveness and efficiency. Hence, I
feel it's important that the main operators (SMRT and
SBST) strike a balance between securing a sizeable
manpower to improve its bus frequency and maintaining its
quality of service. Looks like both operators have stg to
work on to gain back the public's confidence by leaps and
bounds.
