Positive Suggestions needed on improving the Public Bus Tpt

SBS9888Y SG

I feel that you should elaborate more on your points and be more specific in your views about how the public transport system should be improved. For example, you said "maintain their bus better". You need to elaborate on which points of maintenance should be improved, be it the engine condition or cleanliness of the buses. Next, you said "remove buses tt are uncomfortable". I would like to know which model you think is/are uncomfortable. Followed by you saying "fit in more WAB buses with many seats too..", the word "fit in" is not the proper word to use. Probably you are trying to suggest for SBST and SMRT to purchase more WAB Buses with more seats fitted. You should also not use the word "many seats" as it just does not sound right. With "SMRT>to clean up their bus regularly ,SBS>increase of speed", you are probably trying to suggest for SMRT to improve the cleanliness of their buses and SBS Transit to remove the speed regulators on their buses for improved speed. So please phrase your thoughts correctly. Lastly, you said "suggest tvm to be on all buses". Please explain why you feel that there should be TVM on all buses.

i think its way better than your morbid elaboration

SBS9888Y SG

To Desmond:

posts here are just a rough guide.

everyone has their own opinion and should be given the opportunity to contribute on their notion of the topic without qualms of getting blasted collectively by forumnites but there should also be a decree of reliable and sensible judgment particularly towards absurd and preposterous posts being observed when scrutinising the views posted up here. for ludicrous posts, just ignore to elude conflict.

SBS9276M SG

Mr 2695 please think before you speak

Observe what the person is trying to say

Also check the mood and tone

Note that your answers are shallow like a four year old

Look at the company's point of view

Ensure that what you say, answers the situation or gives link to the topic of the matter

Best: Dont post!

I Luv Dat Unique Gal SG

(02) The new Wheel-Chair Accessible (WAB) Bus was meant to cater to the needs for the disabled, as well as benefit the elderly from stepless boarding. However, they have neglected the seats. There are practically no seats on the bus and most of the time, the elderly end up standing, inconveniencing them. 4 seats for elderly in fact, to be precise, as the rest of the seats are accessible by walking up the stairs. And lesser and lesser seats for everyone.

This is also what I exactly feel about and what I have been stressing about but for this, we really need to work out a "win-win solution". As I can see and suggested from other sources, one solution to consider could be to have only one WAB space as we do not need so have so many PIWs taking our buses. But somehow many of my fellow bus enthusiasts seems to be very against this idea. Another solution I can think of might be to purchase more Double Decks in the long run to improve passenger comfort greatly. However, I would also like to add on a potential problem that SBS Transit or SMRT Buses might face eventually years down the road when all single decks are replaced by such WAB models. Have the operators ever asked themselves how are they going to ensure enough seats to run their Premium Services (Those that use Single decks currently) and Cityshopper Services where standing is prohibited? Unless they want to use double decks for all of such services, but then it is a waste of resources.

This shows that you are only thinking of the present not in the future. Are you going to guarantee that there will be no working people that are disabled??? Seriously think about it, years down the road there will be many elderly people in singapore. Obviously, there will also be wheelchair-bound people. If they don't deploy WAB, do you expect to let them wheel themselves to take MRT. What happens if the MRT is located far away?

eX.A.K.R. SG

I have no comments about the secrecy and transparency thing. I don't think that they have to be transparent in all its dealings, though it would be much appreciated that lines of communicaton especially with regards to the WAB incident could be strengthened.

And I disagree with the suggestion that the media release should be more lively and interesting. If you are pretty ignorant on how press releases work, I think you better not chime in your two cents worth. Press releases are meant to be news-like and formal in nature. You can look at any company's media release. It's written in the news like structure. The press release also helps media outlets to adapt the information for their news reporting without having to go through much edit. Some lazy media outlets would just reproduce the whole media release from the press company verbatim as a news story.

Secondly, you can't expect SBST to release news about every single demonstrator it receives or every single bus model it buys to the media not if the order isn't significant. Even if they issued a press release to the media, the media might not run the story if there are other competing and far more news-worthy stories.

On your first point, I guess I concede, more or less .Looking closely at SBS Transit's press releases, I feel they have done well on this point, but SMRT's press releases still need to be less formal and "government-like". Still, I could appreciate if some of the press releases use more casual language rather than sticking to neologisms that baffles us commuters.

I think I missed the chance to elaborate on this point: when I asked for press and media releases to be less formal, I wasn't calling for a blanket de-formalisation of all press releases; bad news (eg. service disruptions, withdrawals, etc.) should be carried in a formal and serious tone - that can't be argued against. However, for good news (eg. route introductions, new bus fleets, etc.), a somewhat less formal and more casual language could be appropriate. SBS Transit has done well on this point, but SMRT's press releases on such things, I feel, are still rather formal and monotonous in tone.

On your second point, let me elaborate further. The bus companies may need to not talk much about their demonstrators if they are of the more technical type (eg. mechanical improvements, etc.), which most commuters don't care about. However, if the demonstrator improves on something that is highly visible to the commuter (eg. low floor design, ramps, passenger information systems, etc.), I feel bus commuters should have knowledge of such demonstrators so they may have the opportunity to give feedback on such features; bus companies can use such feedback to gauge commuter response to such new features so they can know what features to implement or improve on in future production bus models. On hindsight, if SBS Transit released their Scania K230UB demonstrator (SBS 8033D) earlier in it's original two-ramp and seating configuration layout in the way I suggested, they could had been able to test some of their later-dropped ideas in a real-world situationon and probably also caught some of the problems that plague the Scania K230UB buses before they had to scramble around trying to fix them in later batches of the production models.

I agree with you that the idea about releasing press releases about every new bus fleet is not a realistic idea, but maybe it was because you were thinking a bit further out than me. Yes, more important news items will crowd out comparably trivia news about new bus fleets, but not all bus fleet introductions need to go that far. For the more major bus fleet introductions that feature some kind of major improvement over prior bus fleets, they can make a major press release about it, but for the more minor fleet additions, probably a minor mention on their web sites could suffice; bus companies can do this to let the commuters be aware that they are not neglecting their bus fleets.

BusSpeeder SG

Agreeable. But the problem is... Without walking up the step, the new bus has only 4 seats! 5 elderly would mean one has to either stand or walk up the stair. The rest of them are accessible through a small step, which is quite dangerous for the elderly especially when the bus has already started moving by the time they reach there. Don't the older DM3500 and Striders serve better the elderly? My Thought...

there are actually 5 or 6 seats. there is an extra seat (which may be able to fit 2 passengers) behind the driver's cabin for later k230s. if there are 5 elderly, they should be enough seats for them. otherwise if there's more, then the elderly have no choice, they just have to walk up the stairs to reach the seats.

TIB1171R SG

Care to elaborate with examples how SBST PRs are less formal and casual which SMRT PRs lack?

I personally dont have issues with the PRs. But formality is a safe standard across-the-board thing, especially if you are communicating serious issues with the public, and it depends on how the respective companies wish to define themselves through their PRs.

What can be improved though, is to increase the reach of the current PRs. Instead of just board posters at bus stops and the websites, go publish in the newspapers. TIBS did it once when they advertised service 969's introduction in the ST. This way, more people can grab hold of the news, faster.

SBS3758D SG

Thanks everyone for your opinions and contributions. To Zilchster and 9888Y who have raised concerns over this thread for me, not to worry, as the ideas generated will definitely be filtered through and adapted if it is indeed necessary and useful.

Once again, thanks.

Roderick a.k.a Guai Kia SG

i dont need you to correct me,they know wad i meant...

SBS997A SG

Mr 2695 please think before you speak

Observe what the person is trying to say

Also check the mood and tone

Note that your answers are shallow like a four year old

Look at the company's point of view

Ensure that what you say, answers the situation or gives link to the topic of the matter

Best: Dont post!

Mr 2695 does not have a brain to think so so he will anyhow speak

2695: Do you want to know why people don like you, What i love to tell you is THINK 1ST ( if not what your brain for ), Want or don want ( That also want you WANT people don like you ), if not SHUT UP!!!

Roderick a.k.a Guai Kia SG

Dear Miss SBS2695H,

I have a comment for you.I heard complains from many people.Please think before you post,as bus fans doesn't like you to post annoying stuff, like correcting people,and you're a alread Secondary 2.Please use your brains to think what you're posting is constructive!If not,conflicts can happen because of you.When you get flamed,you always argue,the more you post,or argue, cause people to think that you're annoying.I hope you will change.

Yours Sincerely,

-.-"Roderick(2695 say must post formal,formal lor)

TIB537B SG

To SBS2695H

Please quote yourself before quoting others, see what you are saying yourself first before saying about the posts. You should know what the other bus fan members and i mean.

And please stop creating new "cultures" and ruckus. I don't see the point of demanding people to post formally.

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