I fully agree to the extend that it SMRT Buses are not mantained
well enough and this deprovement is very disappointing. Look
no further than how well Trans-Island Bus Services in the 1990s
mantained their good buses. I also agree that SMRT
Buses do not take pride in their Bus Services, with
clear comparison of many factors that Trans-Island Bus
Services did much better, not forgetting the colourful
Service Guides created by Trans-Island Bus Services.
There are sources that say SMRT has invested too much on
their Trains which caused the downfall of Bus Services
standards but I do not agree to this because the Service
standard of SMRT Trains is also not very up to standard based on
some experience and many sources. This simply shows that SMRT
does not take pride in their Services.
With this reliable source telling that SMRT is investing in
the Shenzhen Zona Transportation Group, I can infer that SMRT is
just a cooperation intrested in only profits and further supports
the point that SMRT do not take pride in their own Services in
Singapore.
There is another opinion that I would wish to point
out. My advise to the merger of Trans-Island Bus Services and
SMRT few years back is this. Either you focus in providing good Bus
or Train Services. You cannot be providing two in one
company if you want to provide the Service really well. I can
also tell that if Trans-Island Bus Services did not merge with
SMRT back then, there would generally be less shortage of
funds in both companies, which results in much
better Service standards.
Running a Transport company is not plainly
about maximizing profits. It is mainly about reaching out to
the transportation needs of the people as well as enhancing the
people's experience and comfort based on feedbacks. All Transport
companies should take passenger feedback really seriously.
Kiddo again, SBS Transit runs both buses and trains. Since
everyone complains about smrt buses, and no one complain sbst
buses, do you think sbst trains are bad? Aren't sbst doing to
provide both buses and trains service well enough? Please lar,
study more before you make any comments. Don't wish people to make
comments without using their brain.
Are you willing to earn negative profits, but taking passenger
feedback seriously?
Or
Willing to earn more profits and close one eye on feedback since
everyone needs transport?
You no need to sound professional down here without knowing
anything about business mindset of companies. Either you make
remarkable comments or shut up.
