I terminated my NOW card within a month of activation.
At first I didn't want to use their ezlink function, but then
guys don't separate their cards from their wallets, so putting the
card in caused error going thru the mrt gates.
so I went to activate it. costed 13 bucks for the ezlink
function. spent 1 week waiting for the giro link function to
activate. everything set liao, suddenly one day while travelling,
go in MRT okay, come out say card error.
Station control say Card faulty. Call UOB ask them now what?
they say send me the replacement card. I ask if need to redo the
activation, pay the 13 bucks etc.. they say no need. promised me
everything will be settled.
within a week receive a replacement card. it's a brand new card.
checking it with transitlink office say it's not giro link
nothing.. and ask me to pay 13 bucks for the activation of ez link
function again.
I call back UOB complain, they say check and call back. when
they call back say I have to redo the whole process again. I asked
what about the fking promise? they just reemphasize need to redo
everything again. I straight away tell them I want to terminate
it.
few reasons.
1. I don't want to spend another 13 bucks to settle for a
obvious card fault and not to my error.
2. I don't want to waste my time repeating the activation
process and get a chance at getting another card fault.
3. empty promises by UOB.
4. I don't want to be forced to charge 200 bucks each month to
the stupid card just to get the card fees waived. (first year free.
subsequent min $2400 a year if not charge $18 bucks service
charge.)
sorry for the wall of text..
