I see before driver behind schedule then juz remove desto. but
this is bad in terms of bus operations because ppl further down the
route have one less bus to wait for n squeeze onto.
even tho the bus behind is 2 mins after the late bus, a 2 min
longer wait is frustrating.
according to a bus and coach management textbook (Fawkes) in NUS,
people feel frustrated to see buses with ppl on board but yet just
go by. So it is not a wise way to operate a bus company to
frustrate ur potential customers like that.
BUT!,, the textbook explains that due to driver work hour shifts
(driver work hour shifts are regulated by terms of agreement with
trade unions) , this practice may have to be adopted so as to
ensure the driver dun exceed the stipulated work hours. . so
therefore no choice. the book's author says that the driver can
still make up for loss time further down the route. well can
try.
ZYX
