Originally posted by cyberr1981:
You mean, being stressed gave him the right to be rude and kick up
a big fuss?? 
Your description of him is correct, ie; "[b]poor BC". Maybe you would like to
specify which are the aspects he is "poor'' in, like poor in
handling customer relations...etc.
[/b]
No... I think you don't understand english. Poor being he had to
face such a low IQ and EQ passenger + teenager because he was more
intelligent. Not poor in his customer relations. To me, he had done
his best.