Originally posted by krautfuher:
[b]TODAY Online 27 July 2007, Friday
VOICES : The rush, the crush ...
nobody seems to care
Slow bus arrivals create havoc at Jurong East MRT
Letter from Trina Foo
I wish to highlight the human congestion at the Jurong East MRT
station pick-up point. My office is at the International Business
Park (IBP) in Jurong and I take the feeder bus from that MRT
station to get to work.
This is a common pick-up point for several companies that have
offices in the area. My colleagues are served by the same bus
company.
When our bus arrives each morning, there is a mad rush to board the
bus. There is no proper queue and the only way to board is by
pushing your way through the crowd.
The situation is worse on rainy days or when there is a traffic
jam.
My concern is that if this situation continues, an accident is
bound to occur. Some working mothers and pregnant women are also
forced to squeeze and push through the crowd to board the
bus.
My colleagues and I have been almost pushed to the ground on
several occasions, so just imagine if the same thing happens to
these women?
During the rush to board the bus, a male colleague was even accused
of molest by a lady, which he denied.
He now walks to the office to avoid such incidents.
I sent feedback to the bus service provider and JTC Corporation
(who handles the feeder bus service tender) about my concerns but
nothing has been done.
I asked for a proper queue system at the pick-up point so that
passengers can board on a first-come-first-served basis, but the
reply was that SMRT would not allow it.
I then asked for the frequency of the bus service to be increased
during the peak hour between 8am and 9am but again my request fell
on deaf ears.
The bus provider has promised that a bus will arrive every three
minutes as stated in their contract with JTC. The bus arrives only
once every 10 minutes.
This is why everyone starts pushing to board the bus when it
arrives.
I would hope the authorities can help us enjoy a smoother way of
getting to work.
[/b]
If SMRT were to approved every single private operators operate
from their territory then might as well they demand fees also
mah.Futhermore its private bus services,What do you expect?1st
class insurance claims?Direct complains?Really Kiasupore!
