The Today Newspaper is distributed at 7.30 am every morning at
Ang Mio Kio MRT, after collecting the papers, there will be big
crowd of commuters at bus stop next to the MRT after 7.30 am. But
there are very few buses arrived during 7.30 am to 7.45 am, the
reason is that bus captains know how to avoid this by arriving at
the bus stop before 7.30 am and this cause long wait for commuters
as the buses suppose to arrive between 7.30 am to 7.45 am already
gone with the wind!
To the Bus captains the advantages by arrive at the bus stop before
peak hour fewer commuters and less works and can reach bus terminal
before scheduled time which means more rest time before the next
bus trip. Bus companies should give some incentive for bus captains
to pick up more passengers.
Bus companies put a lot of buses during peak hours, but if the
buses arriving at bus stop earlier than scheduled time that means
these buses are most empty and resources is wasted.
Bus companies should collect statistics of buses arrived time at
popular bus stops during peaks period (7.20 am to 7.45 am, 4.50 pm
to 5.20 pm & 5.50 pm to 6.20 pm) so they will know how many
buses are arriving at bus stop before scheduled time.
To provide a better quality of bus services, bus captains play a
very importance role, LTA and bus companies should get bus captains
actively involved to improve bus services.