Frequently Asked Questions
(FAQ)
What is Ride & Redeem?
Ride & Redeem is a programme to reward SBS Transit commuters*
for every ride they take with us. Commuters get to earn Transit
Dollars for every ride they take, or Bonus Dollars when at least $1
more is spent week on week.
* Transit and Bonus Dolllars will not be awarded to e-stamp
concession stamp users .
How do SBS Transit's commuters participate?
Commuters who take SBS Transit's bus and rail services can simply
register with us at here. Registration is free. First 2,000
registrants get to enjoy a free Mr. Bean Soya milk !
Find out more about Ride & Redeem here
What is Transit Dollar?
Commuters who take SBS Transit bus and rail services with their
ez-link card will earn Transit Dollars.
If your deducted fare* is $1.90, you will earn 1.90 TD
*Fare is net of transfer rebate given.
To check your Transit Dollars, start riding with us and register
here!
Note: Transit Dollars will be shown approximately 5 days later from
actual deduction.
What is Bonus Dollar?
Participants will earn Bonus Dollars when they ride $1 or more
weekly. You can earn up to 3 Bonus Dollars per week!
[1 week = Mon to Sun] Week 1 (Registration) Week 2 Week 3 Week
4
Weekly fare spending with SBS Transit $10.00 $11.50 $16.00
$17.90
Bonus Dollars earned 3
2
0 1
For Example:
Upon registration, participant's weekly spending will be tabulated
every Sunday. In Week 1, participant will earn 0 BD.
In Week 2, participant rides $1.50 more than Week 1 and earns 1
BD.
Week 3 sees an increase of $4.50 over Week 2 and participant will
earn 2 BDs.
In Week 4, participant rides $1.90 or more than Week 3, and 3 BDs
is awarded. Participant will continue to earn 3 BDs if subsequent
week's spending is $1 or more than the previous week.
If participant does not ride $1 or more than the previous week, 0
BD will be awarded and subsequent Bonus Dollar awarded will start
from 0. See illustration:
[1 week = Mon - Sun] Wk 01 (Reg) Wk 02 Wk 03 Wk 04 Wk 05 Wk 06 Wk
07 Wk 08 Wk 09 Wk 10 Wk 11 Wk 12
Weekly fare spending with SBST $10.00 $11.50 $16.00 $17.90 $20.00
$12.90 $14.00 $14.00 $15.90 $17.00 $18.60 $19.90
3 3 3 3
2 2
0 1 0 1 0 1
How do I check my Transit Dollars and Bonus
Dollars? You can simply login to check your Transit
Dollars and Bonus Dollars here.
Transit Dollars will be awarded when you ride with us!
How do I qualify for this Ride & Redeem
campaign?
Simply ride with us and register your ez-link card here .
Every fare deduction will earn you Transit Dollars!
Prizes
What can I redeem with my Transit Dollars and Bonus
Dollars?
What you can redeem for Apr - Jun 2007* Transit Dollars
Crab Shack Brownie Cake 50
Crab Shack Crab Croquettes 50
Crab Shack Crab Au Gratin 50
Crab Shack Crab Spaghetti 100
Crab Shack Crab Baked Rice 100
Polished Divas Quickie Diva Manicure 120
Polished Divas Quickie Diva Pedicure 150
Eng Wah Cinemas Movie Vouchers - 1 pair 200
What you can redeem for Apr - Jun 2007* Bonus Dollars
Mr Bean Soya Milk 1
Nestle - Finesse Breakfast Cereal 2
Miss Clarity Cafe Mud Ooze 2
Miss Clarity Cafe Potato Gnocchi 3
Miss Clarity Cafe Squid Ink Risotto 4
Settler's Cafe 1 hour free gaming + 1 jug of drink for 6 5
Polished Divas Pampered Diva Manicure 5
Polished Divas Pampered Diva Pedicure 6
Bintan Lagoon Resort Room 1N Deluxe Sea Facing Room 12
Bintan Lagoon Resort Suite for 2 + Breakfast + 1st Drink @ Silk
20
Is there a validity to the redemption?
Prizes are while stocks last.
Other attractive prizes.
1. First 2000 who register with us will walk away with 1 Mr. Bean
Soya Milk!
2. Top Transit Dollars earner every quarter will walk away with a
3-Day-2-Night deluxe sea facing room stay at Bintan Lagoon
Resort!
3. First 8 participants who earn 10 BDs will walk away with gift
voucher worth $50 from Polished Diva Nails Lounge!
4. Visit our website for other attractive prizes!
Registration and
Login
How do I retrieve my password?
Upon completion of your registration, a temporary password will be
sent to your registered email address.
You may retrieve your temporary password and follow the
instructions in the email to customised your password or amend your
personal particulars.
Please refrain from sharing your password with others.
What if I have forgotten password / user ID?
If you have forgotten your password or user ID, enter your email
address here. Your password and user ID will be emailed to your
registered email address.
If you have not already registered, sign-up now!
Contact us if you experience other difficulties.
How do I change my personal particulars?
You may edit your personal particulars after you have login with
your user ID and password here.
Please ensure all changes are correct and saved before existing the
webpage. No email notification will be sent for amendments
made.
What if I have more than one ez-link card?
Please register the most frequently-use card to maximise your
Transit Dollar earning!
Can I combine Transit Dollars earned from different ez-link
cards?
No. Only one ez-link card number can be registered.
Please refer to terms and conditions for more information.
Can I register more than once?
No. You can only register once. If you have forgotten your user ID
or password, enter your registered email address here.
Can SeasonPass users participate?
Yes. However, SeasonPass users must have an ez-link card.
Why after registration, I did not received any email
notification?
1. Please ensure that you have click on the 'Submit' button.
2. Check your spam mail folder* for the email notification. You may
add our email address to your 'safe email' list.
*Note: Spam filter technology varies with different email clients.
Please check with your email provider.
Why after login, I did not see any Transit
Dollars?
1. Participants must ride with SBS Transit bus and rail services
using their registered ez-link card.
2. Transit Dollars will be shown approximately 5 days later from
actual deduction. If you register on 1 April 2007, you can view
your Transit Dollars earned on 5 April.
3. If you experience difficulties, please contact us here.
Why after login, I did not see any Bonus Dollars?
1. Participants must ride with SBS Transit bus and rail services
using their registered ez-link card.
2. Please see how you can earn Bonus Dollars here.