I dont wish to take sides, but personally I think that this
matter is getting out of hand.
SBST has to face plenty of emails and calls everyday and I do
believe that these are way too much for them to handle. I have
mentioned before that I once complained about my encounter with Svc
30 and I emailed SBST about it. They only replied me after 2.5
months but at least I take comfort in the fact that they replied to
me.
What, then, is your point in writing all the way up to PTC or LTA?
Yes, you can defend yourself by saying that they don't meet up to
YOUR standards. Does SBST have to entertain one
guy alone because he complains to PTC and LTA about what he feels
is not up to his standard? What if everyone starts to complain?
Won't SBST have hell lots of problems to face everyday? They might
as well fold up their business.
I believe that you have your reasons to your unhappiness with SBST
and if you realise that by going through proper channels is not
working, at least consider the reason why it is not working.
We are looking for a forum where we can chat about buses, not a
forum where you always air your grievances, not a forum where it
has to revolve around you only.