I recently purchased a PS2 game (Metal Gear Solid: The Essential
Collection) from GameShop.com.sg to play on
my 60GB NTSC-J PS3 which is fully backward compatible. However when
I tried the game it cannot be played. Therefore I emailed them.
I soon realised that this game is coded NTSC-U/C when it is
written on the website as only NTSC. I asked for a refund but they
refused but they claimed that NTSC itself stands for NTSC-U/C and I
made a mistake in purchase. They also said that I did not asked
about the full region code when I ordered the product. They also
claimed that since I used a PS3 instead of a PS2 to play the game
therefore they are not responsible for the problem.They continued
to refuse a refund.
Tell me your opinion. :)
Let it be a lesson learnt!
I recommend you to go www.thegamelane.com the guys there
really know their job.
Services is good too.