Telco M1 has posted a notice on Facebook acknowledging that some of
its customers may be experiencing difficulties sending text
messages or making voice calls.
M1 said that it was in the process of rectifying the problem.
Facebook users have been posting on the telco's page complaining
about its service and demanding that the problem be fixed
quickly.
A handful sound more agitated that no reason has been given by M1
for the breakdown of its service.
M1 said on Tuesday that some of its customers began experiencing
intermittent service for voice calls and text messaging from
7am.
A spokesman for the telco added that mobile data services are not
affected. "We are striving to resolve the issue and sincerely
apologise for the inconvenience to our customers," he said in an
email to The Straits Times at around 10.30am.
At about 8.20am, M1 posted on Facebook to inform customers about
the disruption. The post has attracted over 2,000 comments and was
shared over 1,400 times as of 10.50am.
Netizens said they had trouble with M1's mobile network in various
parts of Singapore, including the Central Business District, Bukit
Batok, Clementi, Sengkang and Pasir Ris.
