hi guys, i recently ported my number over to singtel. Around 1
month later, m1 "bombed" me with a 200 bucks lucky levy. WTF!
I did some research and found that there are many who have
encountered this problem, and some even managed to have it
waived.
I went back and read the fine prints on the contract/ reciept
when i first signed up with m1 3 years ago. It wrote line is not
transferable, and levy will be charged when transfered over to
singtel/starhub.
Problem is , the staff that served me didn't even mentioned
about this levy. He/she just told me there's a lucky number promo
and told me to choose from it, for FREE. If anybody knew that they
have to pay a 200 bucks levy when they change their SP, who the
hell in their right state of mind will choose those lucky
numbers?
And shouldn't m1 give a simple reminder to their customer when
they notice that one of their customer is going port a number out?
Just one like "a levy will be charged if you changed your SP,
please consider carefully" will do.
Is there anything i can do other than lan lan accept it ?
Anyway this served as a reminder to all who are going to sign up
for new lines, those lucky numbers are not lucky at all.