Hi,
I would like to write about an unreasonable shop in Sim Lim Square
that refuses me to exchange for a better home cordless phone.
I bought a uniden cordless phone from the shop, came home and
realized that the product does not meet my requirements and
requested for a change to a phone with a better
specifications.
However, the shop refuses to change and insists that it is our
problem for buying that phone. They insist that they have told us
the specification and since we bought the phone, it means that we
have accepted his recommendation. But when we came home and try out
the phone, we then realised that the shop owner did not tell us a
few things. First, the phone display does not have back light.
Second, the volume of the phone is very soft even when we tune to
the loudest.
We tried to explain to them our concerns and requested for a change
but they refused and even threatened us to bring this issue to
CASE. Also, I suspect that the phone might be illegal because some
printings on the box are incorrect; the country of the manufacturer
is spelled wrongly.
The shop is called Office-Link Electronics, located in Sim Lim Sq,
unit 02-56. I was so angry with their attitude and conduct.
Regards
Shane
