Originally posted by vice78:
I recently bought a 2nd hand Car from
[b]Benzwolrd. I though that by buying from a company that
deals with luxury cars, their service will be different and with no
gimmicks, I was proven wrong.
1) After weve agreed on the price and paid the deposit. The
salesman told us the next day that there is an additional
$500 processing fee. Not very upfront and transparent with
all costs, so now my cost of my car is plus another $500.
2) I was also told that my Road tax for my new car expires next
month and the salesman will renew the Road Tax for me. Sounds
normal. By a stroke of luck, before I passed him the money, my
mother was at LTA for her car inspection and decided to renew it
for me since she was there. To her surprise, LTA said our Road tax
is still valid for 6 more months! I would have lost
$1300! In the end I just paid $10 to reprint a new
one.
3) The salesman offered me Loan company B although Company A(Hong
Leong) was also offering the same rates. He told me that Benzwolrd
would like to try business with Company B. Doesnt matter to me, as
long as same interest rates. Company B took a long time with the
loan approval, had some problems with the forms, so the GM
of Benzwolrd had to contact us. She couldnt get me so she
got my wife. She was so rude and disrespectful
over the phone with my wife.
I guess no one likes to be told off, especially if we are the
customers. I totally hate rude staff. Not to mention a General
Manager, thats even worse.
Well this is my experience to share with all of you. Be very
careful when dealing with them.
[/b]
another sabo case from rival company?
