Sighhhhhh actually I choose not to mention about the ordeal but
since u ask might as well lah.....
On Wed morning at about 11.00am. I went to the Polyclinic wanting
to see a dentist. Went straight to the pre-registration and told
them I wanted to see a dentist. They send me for the 2nd round of
registration where I got my queue no. Was asked to go to the 2nd
floor and wait outside rm 28. Waited for 1hr 45mins and I ended up
seeing a doctor instead. Told the doc my problem and she couldn't
help me for obvious reasons. It was 1pm by then and the dentist
have all gone for lunch and I didn't have the patient to wait for
another hour. So I got the doctor to write me a referral letter for
NDC (National Dental Clinic) just in case I may need an ops
instead.
Went to NDC yesterday (Thur) and waited for about half an hour. The
dentist came and only saw me for less then 5mins. He said that mine
was a straight forward extraction and he could do it right away if
I wanted. I said no, let's wait another day coz I have a dinner
appt. So I made an apptment to go back all the way to NDC at Outram
today. After I step out of NDC yesterday, I thought to myself that
since it is going to be just an extraction I could have done it at
TPY Polyclinic instead if I have managed to see a dentist on Wed
itself. So I called TPY Polyclinic and get them to fix an appt for
me in the morning to see if I could get it extracted there and
then. I was right, the dentist did the extraction in less then
20mins.
Sorry for the long story but its not over yet........
I paid $8 for consultation on Wed when I ended up seeing a doctor
instead of a dentist. Not sure why that was for coz there was not
much of a consultation done. Paid another $18 for consultation at
NDC yesterday. And today when I went for the extraction they
charged me another $12 for consultation. I was so mad that even
with the pain in my mouth I went ahead and confronted the Clinic
Ops Mgr. After reasoning out she decided to give me a refund for
the initial $8 that I have paid for. I dun think its a matter of
money here lor but rather principle. Why should I be paying for
something or service that was not rendered.
The End! 
