Look out for your NS45 eligibility letters in the
mail from now till Apr 13.
You’ll get to enjoy shopping, F&B, IT/gadgets
and travel benefits at 5,000 outlets islandwide!
(Registration for NS45 vouchers ends 28 Feb 14;
vouchers are valid until 30 Mar 14)
As a one-off recognition initiative to thank National
Servicemen for their dedicated service to the nation, SAFRA
vouchers and/or FREE 1-year SAFRA membership will be
given.
*SAFRA members do not need to register, your
benefits will be sent to you automatically via post.
For NSmen in SAF/ RSAF/ RSN: http://ns45.safra.sg/
For NSmen in SPF/ SCDF: http://www.hometeamns45.sg/
In celebration of the 45th anniversary of National Service (NS),
MINDEF will be giving National Servicemen the opportunity to enjoy
SAFRA Benefits with their families.
As a broad-based and inclusive initiative, all who have served
NS or are serving NS will benefit from this. Every National
Serviceman will receive $50 to $100 worth of SAFRA vouchers, which
can be used to redeem lifestyle privileges.
In addition, National Servicemen who are currently serving
Operationally Ready National Service (ORNS), or who have completed
their ORNS training cycle in full, will also be offered a year's
free SAFRA membership. We hope that more National Servicemen and
their families will be able to enjoy the subsidised facilities and
privileges offered by SAFRA.
What are the NS45 SAFRA Benefits?
NS45 SAFRA Benefits is a one-off recognition initiative
offered by MINDEF to thank National Servicemen for their
contributions to defence, as part of NS45. The Benefits consist of
vouchers for all national servicemen, and an offer of a year’s free
SAFRA membership for eligible groups of NSmen.
How many National Servicemen will benefit from the NS45
SAFRA Benefits?
This is a broad-based and inclusive initiative. More
than 900,000 National Servicemen will benefit from the NS45 SAFRA
Benefits. All who have served NS or are serving NS will benefit
from this.
When will I receive my free SAFRA membership and
vouchers, and what are the validity periods for these Benefits?
National Servicemen will receive a letter of
notification by post informing them of their eligibility for these
benefits between January 2013 and April 2013. They will be
requested to confirm their address before we send them the
vouchers. National Servicemen who are offered a year's free SAFRA
membership will be sent their membership card, if they accept the
offer. The tenure of the free membership will be from 1 Apr 2013
(or the date of application, whichever is later) to 31 Mar
2014.
For National Servicemen that meet the eligibility
criteria and are not
existing members of SAFRA, the free membership will be valid
from April 2013 to March 2014, if they apply.
For National Serviceman that meet the eligibility
criteria and are existing
members of SAFRA, they will have their memberships
automatically extended by an additional year from their original
subscription date. [They need not pay membership fees from
April 2013 to March 2014.]
What are these SAFRA vouchers?
SAFRA vouchers can be redeemed for extended membership,
food and beverage or lifestyle services. Please refer to ns45safra.sg for more
information on SAFRA's offerings.
Is Operationally Ready National Service (ORNS) the same
as Reservist Training?
Yes. ORNS was previously known as Reservist
Training.
Can I exchange my SAFRA membership and SAFRA vouchers
for cash instead?
No. The SAFRA membership and vouchers cannot be
exchanged for cash.
Are the free SAFRA membership and SAFRA vouchers
transferable?
No, the free membership and SAFRA vouchers should be
redeemed by our servicemen, so as not to dilute the original intent
of this recognition measure. Proof of identity will need to be
provided when using the vouchers, which are unique to each
individual.
Can I obtain a refund for the SAFRA membership which I
have signed up earlier?
No, refund for existing membership will not be
provided. If you are an existing member, your membership will be
extended by another year from your original subscription end
date.
Will I be able to use the SAFRA vouchers if I choose
not to apply for the free membership?
Yes.
Do I get a new membership card when I apply for the
free membership?
Non-members will receive a new membership card with the
new expiry date upon application. Existing members will receive a
new membership card, with extended validity. Meanwhile, existing
members can continue to use their current membership card.
How do I apply for the SAFRA membership?
SAFRA
members
For your convenience, the vouchers will be sent to your mailing
address. If you are eligible for the free SAFRA membership, you
will receive the new membership card together with the
vouchers.
SAFRA
non-members
For redeem the free SAFRA vouchers and membership (if applicable),
kindly log in at ns45safra.sg to verify your details. Upon
confirmation, the SAFRA vouchers and membership card (if
applicable) will be sent to your mailing address. Alternatively,
you can visit any SAFRA clubhouse to redeem your Benefits.
If I apply for the SAFRA membership after 1 Apr 2013,
do I still get one full year of free membership?
The free membership will commence from 1 Apr 2013 and
last till 31 Mar 2014, regardless of the application date.
(a) Can I use SAFRA vouchers at HomeTeamNS
clubhouses?
Yes, you may use SAFRA vouchers at HomeTeamNS
Clubhouses and redemption of the vouchers needs to be done over the
customer service counter. Do check with the customer service
counter on its usage upon redemption of the vouchers.
(b) Can I use HomeTeamNS vouchers at SAFRA
clubhouses?
Yes, you may use HomeTeamNS vouchers at SAFRA
clubhouses and redemption of the vouchers can be done over the
respective facility’s customer service counter. Do check with the
customer service counter on its usage upon redemption of the
vouchers.
I did not receive the notification letter despite
meeting the eligibility criteria. What do I do?
Please contact SAFRA at 1800-3775773 for enquiries.
Where can I find more information on NS45 SAFRA and
HomeTeamNS Benefits Scheme?
More information on NS45 SAFRA Benefits Scheme is
available on ns45safra.sg.
Who can I provide feedback to?
National Servicemen can provide feedback through the
Contact Us page on ns45safra.sg.
