National Environment Agency (NEA)
WHY VISIT: To check for mosquito-breeding and to educate members
of the public on how to prevent the breeding.
Conduct checks when there is feedback about public health issues
such as insanitary premises, smell and illegal preparation of food
for sale.
HOW TO TELL: Authority card issued by NEA and the uniform -
white shirt or polo T-shirt bearing the NEA logo, blue trousers and
a name tag.
WHO TO CALL: 24-hour NEA hotline at 1800-CALL-NEA (1800-225
5632).
Singapore Police Force
WHY VISIT: To interview witnesses or conduct on-site searches
for investigations.
HOW TO TELL: Singapore Police Force Warrant Card. A genuine
warrant card will have identification features such as the police
crest, the photo of the officer, his name and NRIC number.
WHO TO CALL: Call 999 if in doubt.
Housing & Development Board
WHY VISIT: Maintenance or rectification work in a flat.
HOW TO TELL: A staff card bearing the officer's photograph.
WHO TO CALL: Branch office service line at 1800-225 5432. Or
send an SMS to 9011 2222 to verify if a contractor is an
HDB-registered renovation contractor.
Singapore Power
WHY VISIT: To maintain and repair supply connections and inspect
gas pipes.
HOW TO TELL: Officers will produce the identification pass
bearing the agency's logo, the photo of the officer, his name and
NRIC number.
WHO TO CALL: 1800-2222 333 hotline
PUB, the national water agency
WHY VISIT: To read the water meter. But most water meters are
placed outside homes. Some of them are located in the garden, in
the case of private landed houses.
The reading of water meters is managed by PUB's billing agent,
SP Services.
HOW TO TELL: Photograph identification or a letter of
authorisation (with PUB logo).
WHO TO CALL: PUB 24-hour call centre at 1800-2846600.