no ID in wallet?
if i were you, i rather send back personally. 
there was, address somewhere in the north, too far..
Can let us know the following:-
The entire session took 40 minutes, or the reporting lodging
alone took 40 minutes excluding waiting time?
If lodging the report alone takes 40 minutes - Yes, slow. If the
whole session time in time out 40 minutes, acceptable.
How many things inside the wallet other than cash? Is everything
item listed or just the cash and wallet colour?
If only cash and wallet - Yes, slow. If all items listed, well
& good, its also covering you on your honesty.
To answer your questions;
The report lodging itself took 40 minutes.
Items in wallet includes $196 in cash, 3 vouchers, 1 big sweep
ticket, 3 credit cards, cashcard, driving license, SAF card,
Krisflyer card, 2 petrol cards.
other things inside the pouch includes lighter, cigs, house
keys.
I know everything has to be accounted for including the serial
numbers of the cards, vouchers, etc. But taking 40 mins to type all
these down is just too long. I've seen the report and believe me,
it can be done in 10 minutes.