SmileTutor is looking for
long-term employees to join us as tuition coordinators. This will
be a full-time job and the projected basic salary is between
$1,500-$2,000 excluding bonuses and depending on your work
experience.
Job Scope
The job scope is relatively simple. Your main job as a tuition
coordinator is to help us to receive, manage, and close tuition
assignments! You do not have to source for new clients, but to
handle any incoming tutor requests through our website or phone
calls.
Mainly, you will be required to do 3 things:
1. Call and liaise with parents to find out their
requirements
2. Shortlist and match the right tutor to our client. This
includes liaising directly with tutors from our tutor database and
using your personal assessment on whether they are suitable for the
job.
3. Match the tutor, confirm the job & provide administrative
support (following up on payment status) & customer service
(when parent or tutor needs any assistance)
Work
Environment
Home Office: You will need to work from our home office in Boon
lay (Near the MRT). You do not need to meet any clients or tutors.
You may report for work in casual attire. A desk will be prepared
for you, along with laptop (with wifi), and a mobile phone.
Working hours:
Normal working hours are Monday – Fri 10am – 7pm (1 hour lunch
break). During these working hours, you will enjoy much freedom and
autonomy (once you are trained), as long as you do the job
well.
Outside of working hours, you will be required to answer
incoming phone calls from clients/tutors. However, you will not be
required to work on these assignments immediately. You also need to
reply urgent SMSes and deal with any urgent issues that crop up
between tutees & tutors.
On weekends, we need you to be able to work from home (Expected
about 3-4 hours of work, flexible arrangement). You will be
provided with additional compensation/commission. Further details
can be discussed.
Are you the right
candidate?
Our ideal candidate must be Responsible, Diligent &
Committed, Be Polite, Courteous & know how to be Tactful, &
Speak fluent English & Chinese
When are we
hiring?
Applications are currently open. We’re looking for individuals
who can start work from early January 2016 onwards.
We require a minimum of 6-months commitment from you. This is
non-negotiable. This is because we have invested time and energy to
employ and train you, as well as grant you assess & knowledge
to our operations.
If employed, you will be required to sign an employee contract
(You will receive CPF benefits from us) & sign a non-compete
agreement.
How to
apply?
First, you have to submit an email application to us at
[email protected]
Please send us a cover letter of not more than 700 words, the
cover letter should tell us (1) why you would like to apply for
this job and your goal/motivation (2) what are your strengths and
abilities that make you a good candidate, (3) Your ability to
commit, and (4) any questions you have.
In addition, please attach your resume (if you have one) in the
email and it should include your working experience as well as a
personal photo. Please also state your expected salary and include
your last drawn salary pay slip.
http://www.findhometuition.com/tuition-coordinator.html